Fake support services

You should contact the technical support of the exchange (wallet, other service, https://nearpay.co/) you use directly from the official website through a special form or by email indicated on the website.

If you write questions on social networks, then it may well be that a scammer will write in a personal message and introduce himself as a technical support employee. Under this pretext, it will request data from the wallet, login / password from the account or other confidential information.

This occurs not only in the cryptosphere, but also in almost any other. It is doubtful that technical support will write to users in PM in social networks. On the contrary, most likely they will ask you to create a ticket on the site.